New legislation comes into force on 19th March 2020 that allows tenants to claim for compensation if landlords do not tackle damp and mould in their properti...

Arrangements and updates regarding our training and the COVID-19 outbreak.

Details of the CIH LEvel 3 in Housing Maintenance and Asset Management , of which Upkeep Training is an accredited provider.

Details of courses provided by Upkeep Training in condensation & damp for housing staff, a problem that needs tackling at the earliest stage

An overview of ABBE (Awarding Body of the Built Environment) accredited courses provided by Upkeep Training.

When it comes to overall customer satisfaction levels, the quality of a housing provider’s repairs service can be a defining factor. That is why it is essent...

Upkeep Training provides a number of courses that are suited to housing management staff who are new to repairs teams. These courses can further develop the ...

Vacants team officers are key staff within housing organisations. They are responsible for the efficient turnaround of void properties, in turn minimising re...

Upkeep Training runs a number of courses that are relevant to staff working in property management teams. These are one day courses, costing £270 per person....

If you are interested in working in housing repairs and maintenance, lack of a trade qualification should not be a barrier to employment in this field. Oppor...

Housing call centre staff are usually the first point of contact for anyone reporting repairs to their landlord. It is essential those front line staff have ...

Customer contact centre staff are usually the first port of call for tenants reporting repairs to their landlords. As such it is essential that these staff a...

Upkeep Training are now an approved provider of the CIH Level 3 Certificate in Housing Maintenance and Asset Management.

Upkeep Training is looking for a new London venue to host its courses. If you are interested in submitting a tender bid please see the details on the docume...

Upkeep Training’s course in Damp & Mould in Buildings is ideal for landlords concerned about their liabilities under new government legislation that came int...

By training new staff, you will keep them. It’s as simple as that. Did you know that 68% of employees leave their jobs due to a lack of career development? T...

Isn’t it great when your non-technical staff are able to help your tenants as much as your technical staff can? We certainly think it is and at Upkeep Traini...

One of the most important aspects of managing a property is dealing with defects and repair issues. Whether you’re a housing association or a facilities mana...

There's nothing better than having a team available that has the experience and training to deliver the best results. A lot of housing associations and local...

We consider the Upkeep / ABBE Certificate in Housing Health & Safety Ratings System (HHSRS) an essential course for staff working at housing associations, lo...