FAQs

Take a look at the most commonly asked questions about our courses.

Where do your training courses take place?


Our courses currently take place in London, however, we will be running courses in the Midlands and the North of England in the months to come. For organisations that prefer to train staff on their premises anywhere in the UK, our expert tutors can come to you as part of our bespoke training course offering.




Who attends Upkeep courses?


Upkeep’s courses are for staff in housing, property and facilities management, and anyone whose job can be done better with knowledge of how buildings work. People who attend our courses are housing officers, call centre staff who deal with tenant enquiries, repairs staff, property managers, lettings agents, facilities and estate managers.




Joining information


We will send delegates joining details about a week before their course. Our preferred method of sending is email. If you are due to attend a training course and have not received joining information 72 hours before your course, please email info@upkeeptraining.co.uk




What time do the courses start and finish?


Upkeep’s courses start at 10am. We ask participants to arrive by 9:45am, in time to register. We have a one-hour lunch break at approximately 12:15pm. The courses usually finish around 4.30pm. Please note: the start and finish times for ABBE assessment is different.




Bespoke or in-house training?


Bespoke or in-house training. The arrangements for these courses may differ. Full details will be sent out in a written quote/contract before any training is agreed.





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If you want to know more about our qualifications, apprenticeships or short courses, contact us here.
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Company name: BlueJay Business Support Limited (trading as Upkeep Training) | Company registration number: 10058214  Vat number: 235380417 | Registered address: Jubilee House, 32 Duncan Close, Moulton Park, Northampton NN3 6WL