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Meet the Team

At Upkeep we’re a small, driven team who, in partnership with our Training Associates have been working with Local Authorities and Housing Associations to teach them how to look after buildings, for over 25 years. 


Sarah Bentley - Managing Director

Sarah is a training and skills specialist and qualified FE tutor. Sarah has worked across businesses and government over the last 20 years to translate policies and funding into opportunities for teams to thrive in the workplace. An inspirational leader and entrepreneur Sarah also owns The Learning Network (an apprenticeship consultancy) and is Chief Executive at Northamptonshire Football Association.


Jo Ashby  - Training Officer

Jo has 20 years of experience working as a PA, her superpower is being incredibly organised! Jo is one of the main contacts by email and phone for anything to do with Upkeep Training courses and takes great pleasure in seeing lots of bookings coming in for companies training their staff.


Karen Shotliff  - Business Development Officer

Karen has worked in Business Development for the majority of her career with a strong link to Innovation, Change and Creativity which has helped support her clients to make small and large changes happen for the better. Loves the opportunity to work as a team on problem-solving!

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Nancy Witham - Trainer

Nancy Witham has more than 30 years of experience within the Social Housing Sector. She delivers innovative, engaging interactive training to operational staff in Repairs & Maintenance, Neighbourhood, Customer Service and Business IT systems. Nancy’s style of training makes learning enjoyable and relevant and her training programmes receive consistently excellent feedback.


Ted - Official Upkeep Dog

Ted has many roles within Upkeep and he shines at each and every one of them:

Chief Snaccident Officer

Door Greeter & Visitor Announcer

Senior Nap-time Coordinator