Aims and Outcomes
On achievement of this qualification you will:
	
Understand the housing maintenance/asset management role and how this fits into the wider context of housing
	
Introduce some of the knowledge necessary to participate in housing maintenance/asset management related activities.
 
Eligibility
The qualification is for you if you are:
	
A maintenance professional working in the housing sector or non-technical staff from a customer service or housing management background who want to progress to become a housing maintenance/asset management professional
	
Working as a tenant liaison officer in a private construction company.
 
What does the Certificate cover?
The Certificate has a modular structure consisting of four units comprising training session, tutorials and feedback. Each unit has its own assignment set at the end.
 
The Training Courses
Each of these units form credits towards the full Certificate.
 
The four units are:
	
Repairs and Maintenance in Housing Organisations
	
Managing Empty Properties
	
Health and Safety Awareness
	
Professional Practice Skills for Housing 
 
Who should attend
The qualification is for you if you are: 
• A maintenance professional working in the housing sector, or non-technical staff from a customer service or housing management background who wants to progress to become a housing maintenance/asset management professional 
• Working as a tenant liaison officer in a private construction company.
 
Delivery Dates
Training sessions will run on the following dates, in addition to tutorials and feedback:
 
	
24 Nov/25 Nov/26 Nov - (Online Induction sessions 2hrs each)
	
2 Dec/9 Dec/16 Dec 2020 - Unit 1 (Repairs and Maintenance in Housing Organisations)
	
20 Jan 2021 - Group tutorial webinar
	
24 Feb/3 Mar/10 Mar 2021 - Unit 2 (Managing Empty Properties)
	
24 Mar 2021 – Group tutorial webinar
	
5 May/12 May/19 May 2021 Unit 3 ( Health and Safety Awareness)
	
9 Jun 2021 - Group tutorial webinar
	
8 Sept/15 Sept/22 Sept 2021 - Unit 4 (Professional Practice Skills for Housing)
	
6 Oct 2021 - Group tutorial webinar
 
Timings:
	
Induction – webinars of 3 x 2hours
	
Unit webinars = 2.5 hours. All 10:00am – 12:30pm
	
Group tutorials = 1 hour. All 10:00am – 11:00am
	
Individual tutorials = 30 minutes; by arrangement between tutor and student
 
Delivery method
This course is delivered online with individual tutorial support built into the programme schedule.
 
Price
£1450 + VAT per person.
Or to get a quote for us deliver this qualification to a group with your organisation online, please enquire to sales@upkeeptraining.co.uk, or call us on 0208 123 0804.