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First Time Managers (2 day course)

Live online course.


First time managers: right from the start

This training is interactive, with large and small group work, case studies and individual exercises. You’ll have the opportunity to discuss situations from your own experience.


After the course, you will complete an assignment in order to receive a certificate of your achievement


Course overview

  • Consider the role of a line manager and all that it entails
  • Discuss the 4 key behaviours of managers and assess yourself
  • Learn what situational management is and how to use it
  • Review the elements of performance and how to assess and manage your staff
  • Assess different ways to communicate with your team
  • Evaluate your own personal development
  • Take a short online evaluation and submit an assignment


What the course covers


  • The core ingredients for a first line manager
  • Personal development planning
  • Communication, listening and questioning
  • Performance and behaviours
  • Management styles
  • Giving and receiving feedback


  • Situational management
  • Staff competence
  • Training/coaching
  • Persuasive techniques
  • Delegation


Who should attend

This 2-day course is perfect for:

New managers

Current managers who want a refresher/update

People planning to move into their first managerial role






TO BE CONFIRMED - please contact us for more info and to be added to a waiting list.


Course length

2 days 



£750 + VAT per person.  


OR if you would like us to run a bespoke session for your company staff please enquire to, or call us on 0208 123 0804.


View a pdf flyer of this course here.

First Time Managers (2 day course)


Upkeep’s courses have been developed by, and with industry experts.


All of our tutors have current or recent professional industry experience which means that you are learning from professionals with a great level of experience and skills.


If you would like to find out about a bespoke training package tailored to meet your needs and those of your organisation. Get in touch at or give us a call on 0208 123 0804.

If you are enquiring about 8 or more attendees, please click ENQUIRE NOW.

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