Live online course.
 
Aims and Outcomes
On achievement of this qualification you will:
Provide housing staff working at, or aspiring to, a supervisory or management level with a qualification to suit their needs.
Develop skills and knowledge for the current challenges in housing and responsive repairs.
Explore areas of housing policy and law. Prepare learners for further study in housing-related qualifications at level 5 / undergraduate level.
 
Eligibility
The qualification is for you if you are:
Are working in housing maintenance in England and either in your first managerial role or aspire to a supervisory or management role.
Have completed the Level 3 Certificate in Housing Maintenance and Asset Management, Level 3 in Housing Practice, or a comparable/equivalent qualification.
Have practical, theoretical or technical knowledge and understanding of maintenance and/or asset management.
Are able to analyse, interpret and evaluate data, information and ideas.
Have good literacy and numeracy skills.
Have cognitive and practical skills to address complex and non-routine problems.
 
What does the Certificate cover?
Financial management for repairs and maintenance – financial reporting systems and processes; budgeting setting & management; internal & external controls and audit
The legal framework for repairs and maintenance – legal framework for housing; legislation relating to repairs and maintenance; legal remedies for repairs and maintenance issues
Performance management for responsive repairs – understanding performance management; setting performance measures; collecting and analysing performance management information; continuous improvement and value for money
Customer service in housing – customer service; effective service delivery; continuous improvement; using feedback to improve services
Managing people and change – human resource functions; team management; managing change
Professional practice skills for housing – being a member of a profession and acting professionally; skills required; own performance; professional development
 
The Training Courses
Each of these units form credits towards the full Certificate.
 
Delivery Dates
Starts 15th May 2024 - get in touch to find out more.
 
Delivery method
This course is delivered online with individual tutorial support built into the programme schedule.
 
The CIH specification for the L4 course states the recommended guided learning hours should be 90 hours and the total qualification time is 360 hours
 
Price
£2950 + VAT per person.
Or to get a quote for us deliver this qualification to a group with your organisation online, please enquire to sales@upkeeptraining.co.uk, or call us on 0208 123 0804.
 
PDF DOWNLOAD
Download the Datasheet here for more information.