All local authority and social landlords need to ensure that their tenants live and benefit from a safe, well-maintained area where they feel happy to live.
What is a tenants neighbourhood and how far do the landlords’ responsibilities go?
Ensuring sound communal areas and grounds can have a positive impact on how people feel about living there. Whether it’s fly tipping, graffiti or overgrown gardens, rundown estates can lead to other problems such as difficult to let properties which affect rent levels.
What the course covers
This course covers safety within estates and blocks: fire, asbestos, legionnaires and clear escape routes. It covers the important issues of estate management, what tenants complain about, how to improve the service and solutions to alleviate these problems.
By the end of this course you will be able to:
- Understand what is involved in an estate inspection and how to involve tenants
- Explain the performance standards for estate management
- Identify key issues that need to be identified in an estate inspection
- Develop a work plan for inspection, improvement and being one organisation
- Have a basic introduction to common health and safety issues including risk assessments and legislation.
Who should attend
This course is for staff with responsibility for Estate management including Housing officers, Tenancy officers and Voids officers.
Length of course
1 day - 9.30am to 4.30pm
In house at your premises or see our calendar for public courses
£270 to attend the public course, or for groups of 8 or more, please enquire about an in-house course
Upkeep’s courses have been developed by, and with industry experts.
All of our tutors have current or recent professional industry experience which means that you are learning from professionals with a great level of experience and skills.
We currently hold all of our scheduled courses in London, but are planning to start delivery in the midlands.
If you can’t make it to London, we can come to you with a bespoke training package tailored to meet your needs and those of your organisation. Get in touch at firstname.lastname@example.org or give us a call on 0208 123 0804.