Online - Leaseholders:  An introduction to the law, the lease and repairs

Course Overview


This is an online course taken in three sessions over an eight day period, with some activities to carry out in between. Each of the sessions lasts for two hours.


This programme is for staff working in repairs and maintenance, and/or asset teams in housing associations or local authorities. This course aims to introduce you to the issues around repairs and maintenance affecting leasehold & shared ownership property. 


The first of the three sessions is an introduction to the law concerning  leasehold compared to rented when it comes to repairs. Session two looks at who is responsible for repairs, maintenance and improvements and how they can be paid for. The third and final session covers Section 20 consultation, when landlords give leaseholders notice of carrying out work, estimates of costs and awarding of contracts. 


By the end of the course you will have a full understanding of the responsibilities regarding repairs for leasehold properties, as well as the process involved from deciding to carry out works to sending out a bill.


By taking the course online, you are able to reduce travel time and costs while still having all the benefits of the training. All course documents are emailed to you for download made available to you and numbers remain limited so that we can still allow interaction between and amongst trainers and attendees.  They are also structured for comfort and refreshment breaks. 


Scheduled courses are delivered by Microsoft Teams video conferencing and if your organisation wants a bespoke session, we can also use Zoom if you prefer. 


By undertaking each of the modules in turn, you will:

  • Review the legal environment relating to maintenance, repairs and service contracts – in particular landlord and tenant and commonhold & leasehold law
  • Become familiar with leasehold terminology
  • Identify repairing obligations & building maintenance responsibilities in the lease in terms of who has responsibility for what
  • Clarify the maintenance differences between leasehold and rented property
  • Learn what the lease says about doing improvements to the block and the estate
  • Understand what repairs should be covered by your insurance
  • Consider the landlord’s rights of access
  • Think about disrepair and repairs disputes with leaseholders and what the options are for landlords
  • Recognise when leasehold consultation about repairs, maintenance and improvement is required
  • Get a good grounding in Section 20 consultation, the regulations and the consultation requirements
  • Discuss legal compliance with S20, maximising income, minimising risk
  • Examine what is meant by 'reasonable’ costs
  • Understand leaseholders’ obligations to pay for repairs – what the lease says and what the law says
  • Look at the difference between estate costs and block costs and how this affects leaseholders and what we can charge them
  • Review the process from deciding to do works to sending out a service charge bill


Session 1

Introduction to the law, the lease and repairs


Session 2

Responsibility and obligations for repairs, maintenance and improvements

How we pay for it; how leaseholders pay for it


Session 3

Section 20 consultation: what / why / when / how?





Course length

3 x 2hr sessions (6hrs in total)

All 3 sessions must be completed to form the full course


Dates and times

  • enquire for dates



£210.00 + VAT per person.  

OR if you would like us to run a bespoke session for your company staff please enquire to, or call us on 0208 123 0804.


Online - Leaseholders: An introduction to the law, the lease and repairs

Public Course Dates

Upkeep’s courses have been developed by, and with industry experts.


All of our tutors have current or recent professional industry experience which means that you are learning from professionals with a great level of experience and skills.


If you would like to find out about a bespoke training package tailored to meet your needs and those of your organisation. Get in touch at or give us a call on 0208 123 0804.

If you are enquiring about 8 or more attendees, please click ENQUIRE NOW.

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