Leaseholders:  An introduction to the law, the lease and repairs.


A programme of training in three sessions - with activities for you to work on in between.

This programme is for staff working in repairs, maintenance, and/or asset teams in housing associations or local authorities.

This course aims to introduce you to the issues around repairs and maintenance affecting leasehold & shared ownership property.


By undertaking each of the modules in turn, you will:

  • Review the legal environment relating to maintenance, repairs and service contracts – in particular landlord and tenant and commonhold & leasehold law
  • Become familiar with leasehold terminology
  • Identify repairing obligations & building maintenance responsibilities in the lease in terms of who has responsibility for what
  • Clarify the maintenance differences between leasehold and rented property
  • Learn what the lease says about doing improvements to the block and the estate
  • Understand what repairs should be covered by your insurance
  • Consider the landlord’s rights of access
  • Think about disrepair and repairs disputes with leaseholders and what the options are for landlords
  • Recognise when leasehold consultation about repairs, maintenance and improvement is required
  • Get a good grounding in Section 20 consultation, the regulations and the consultation requirements
  • Discuss legal compliance with S20, maximising income, minimising risk
  • Examine what is meant by 'reasonable’ costs
  • Understand leaseholders’ obligations to pay for repairs – what the lease says and what the law says
  • Look at the difference between estate costs and block costs and how this affects leaseholders and what we can charge them
  • Review the process from deciding to do works to sending out a service charge bill


Session 1

Introduction to the law, the lease and repairs


Session 2

Responsibility and obligations for repairs, maintenance and improvements

How we pay for it; how leaseholders pay for it


Session 3

Section 20 consultation: what / why / when / how?





Course length

3 x 2hr sessions (6hrs in total)

All 3 sessions must be completed to form the full course


Dates and times

Monday 15th June - 10am-12pm

Wednesday 17th June 10am-12pm

Friday 19th June 10am-12pm



£210.00 + VAT per person.  

OR if you would like us to run a bespoke session for your company staff please enquire to, or call us on 0208 123 0804.


Online - Leaseholders: An introduction to the law, the lease and repairs

Public Course Dates

Upkeep’s courses have been developed by, and with industry experts.


All of our tutors have current or recent professional industry experience which means that you are learning from professionals with a great level of experience and skills.


If you would like to find out about a bespoke training package tailored to meet your needs and those of your organisation. Get in touch at or give us a call on 0208 123 0804.


For now our courses are all being delivered online. They are available as a public course, or can be delivered just for your Company.

If you are enquiring about 8 or more attendees, please click ENQUIRE NOW.

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Company name: BlueJay Business Support Limited (trading as Upkeep Training) | Company registration number: 10058214  Vat number: 235380417 | Registered address: Jubilee House, 32 Duncan Close, Moulton Park, Northampton NN3 6WL