You in an Emergency - Coping and Responding

Course Overview:

Have you ever considered how you would respond to an emergency on your patch?

This one-day workshop will look at things from your personal angle. Your organisation, the fire brigade, police, etc, will have emergency plans in place, but we’ll focus on you.

We’ll look at a wide range of case studies, think about preparedness, consider anticipating what you might have to deal with in the future and discuss how you, as an individual, can contribute to sorting out the unexpected while supporting others.

What the course consists of:

Understanding risks and those you might encounter
Considering human reaction in times of stress
How to stay calm, how to assess a situation and how to evaluate what you can do
Evaluate skills and techniques of practical benefit
Think about how you can prepare yourself for sudden events
Discuss how you might cope after the event.

Who should attend?

If you work in the social housing sector and are a customer-facing member of staff, this course will offer some great personal development


Contact us for a quote.